Can't connect after firmware update

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Gareth71
Posts: 3
Joined: Wed Nov 25, 2015 9:21 am

Can't connect after firmware update

Post by Gareth71 »

Hi

I have the J1850 option emulator, and tried to update the firmware to get around what I think may be a bug.
Update reported success, but now I can't connect.
Any ideas?
Gareth
Gareth71
Posts: 3
Joined: Wed Nov 25, 2015 9:21 am

Re: Can't connect after firmware update

Post by Gareth71 »

--- RESOLVED ---

While it always programmed the new firmware okay, it would not connect to the app and was for all intents and purposes dead.

I contacted Stanley and he asked if the LED was on, which it was not.
Having already tried removing the DC and USB a few times to no avail, I tried removing the PSU from power and plug back in...this worked and all is okay now.

So perhaps the PSU went into a safe mode / over current mode caused by programming?

I would like to add that Stanley offered to send me a new one as soon as I could send proof of shipping the old one back - not many companies will do this!
:D
Regards,
Gareth
stanley
Site Admin
Posts: 1026
Joined: Sat Mar 01, 2014 3:15 am

Re: Can't connect after firmware update

Post by stanley »

Good to know the cause of your issue. ;-)
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