USB not recognized / cannot connect to GUI

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ley948
Posts: 1
Joined: Mon Dec 05, 2016 5:32 am

USB not recognized / cannot connect to GUI

Post by ley948 »

Hello,

i received Freematics OBD-II Emulator yesterday. I installed all drivers and connected it to computer and power grid, but unfortunately my
laptop (OS: Windows 10 x64) did not even see something is connected. I tried it on another computer (OS: Windows 7 x64), but it could not recognize USB device.

Do you have any tips or advice for me? Or similar experience?

Thank you :)
stanley
Site Admin
Posts: 1018
Joined: Sat Mar 01, 2014 3:15 am

Re: USB not recognized / cannot connect to GUI

Post by stanley »

Do you have a spare USB cable to test with? Let's eliminate the issue of the cable first. For further assistance, please send an email to support@freematics.com.au.
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