order status

Inquiry and support for Freematics products
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mhempel
Posts: 1
Joined: Fri Aug 07, 2015 6:14 am

order status

Post by mhempel »

Hi!
Could you please look into the status of my order, order#2216, ordered 07/26/2015? It doesn't show up in my account, but I do have emails stating that it shipped, and even a tracking number. However, the tracking only show it leaving Shanghai, but then nothing else. The last status update was 07/30/2015 for the tracking info.
I really need that shipment to arrive, so any info as to its whereabouts and the reason for the holdup would be great!

Thanks,
Michael
stanley
Site Admin
Posts: 1018
Joined: Sat Mar 01, 2014 3:15 am

Re: order status

Post by stanley »

Please send an email to purchase (at) freematics.com.au and provide your PayPal transaction ID and we will assist you.
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