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USB not recognized / cannot connect to GUI

Posted: Mon Dec 05, 2016 6:13 am
by ley948
Hello,

i received Freematics OBD-II Emulator yesterday. I installed all drivers and connected it to computer and power grid, but unfortunately my
laptop (OS: Windows 10 x64) did not even see something is connected. I tried it on another computer (OS: Windows 7 x64), but it could not recognize USB device.

Do you have any tips or advice for me? Or similar experience?

Thank you :)

Re: USB not recognized / cannot connect to GUI

Posted: Mon Dec 05, 2016 11:40 am
by stanley
Do you have a spare USB cable to test with? Let's eliminate the issue of the cable first. For further assistance, please send an email to support@freematics.com.au.