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Freematics ONE/SIM5360 issue
Posted: Wed Jul 05, 2017 2:39 pm
by rjpatawaran
I bought 3 Freematics ONE (2 with SIM5360, 1 without network module). One of the board (green) with SIM5360 had the micro usb port broke off. I transfered the SIM5360 xbee to the board (blue, OBD-F1 V1.2 2017-05-24) without a network module. I tried to run my software but it is not detecting the SIM5360 module.
Photo:
https://postimg.org/image/4yptaey3x/
Re: Freematics ONE/SIM5360 issue
Posted: Thu Jul 06, 2017 1:46 pm
by stanley
SIM5360 module requires 5V vcc while standard xbee seat has 3.3v and that's the case with your other unit coming without SIM5360.
You can send back the one with damaged USB port and we will replace you with a new one. Please be advised it is not recommended to use unit without enclosure and that will more likely to cause damage.
Re: Freematics ONE/SIM5360 issue
Posted: Mon Jul 10, 2017 5:23 pm
by rjpatawaran
I just shipped the board, thanks!
Re: Freematics ONE/SIM5360 issue
Posted: Tue Aug 08, 2017 12:05 pm
by rjpatawaran
Any updates Stanley?
Re: Freematics ONE/SIM5360 issue
Posted: Fri Aug 11, 2017 11:32 pm
by stanley
Could you send an email to support (at) freematics.com.au and provide your order number? It's hard for me to match the item return with user on the forum.