2x Freematics ONE+ Traccar Edition aren't working

Inquiry and support for Freematics products
trackernsw
Posts: 43
Joined: Wed Oct 27, 2021 6:22 am

2x Freematics ONE+ Traccar Edition aren't working

Post by trackernsw »

Hey,

I purchased 2 x Freematics ONE+ Traccar Edition

After doing the Freematics Builder configuration according to the guide. (both trackers were configured the same, same place, same PC and same sim providers "hologram") Yesterday two trackers were also tested on the road on two vehicles, and results follow;
  • First Tracker: Was connecting to the sim network & server, but when connected to OBD, the coordinates were showing Latitude 0.000000°, Longitude 0.000000°forwhole road trip.

    SecondTracker: Wasn't connecting to server and sim provider.
freematics-screenshot.PNG
freematics-screenshot.PNG (49.71 KiB) Viewed 9297 times
Below are the outputs from the Freematics Builder console

First Tracker
E (202) spiram: SPI RAM not initi +K 5
E (202) esp_himem: Cannot allocate memory for meta info. Not initializing!
CPU:160MHz FLASH:4MB
IRAM:359KB
DEVICE ID:E5910RGP
TYPE:16
MEMS:ICM-20948
ACC BIAS:0.01/-0.02/-1.02
GNSS:NO
CELL:SIM7600E-H
IMEI:860147050686862
OBD:NO
SD:29832 MB total, 0 MB used
/DATA/1.CSV
/DATA/2.CSV
/DATA/3.CSV
/DATA/4.CSV
/DATA/5.CSV
/DATA/6.CSV
/DATA/7.CSV
File: /DATA/8.CSV
[BUF] 3 samples | 26 bytes | 3%
Operator:Optus AU Hologram
[BUF] 11 samples | 98 bytes | 12%
IP:100.66.160.120
RSSI:-95dBm
LOGIN(track.egemeats.com.au:5170)...
[BUF] 20 samples | 176 bytes | 21%
[BUF] 29 samples | 254 bytes | 31%
[BUF] 37 samples | 326 bytes | 40%
Server timeout
LOGIN(track.egemeats.com.au:5170)...
[BUF] 45 samples | 398 bytes | 50%
[BUF] 54 samples | 476 bytes | 59%
[BUF] 63 samples | 554 bytes | 68%
[BUF] 72 samples | 632 bytes | 78%

Unable to connect
[BUF] 81 samples | 710 bytes | 87%
LOGIN(track.egemeats.com.au:5170)...
[BUF] 90 samples | 788 bytes | 96%
[BUF] 92 samples | 808 bytes | 100%
[FILE] 1KB
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%

Unable to connect
[BUF] 93 samples | 814 bytes | 100%
LOGIN(track.egemeats.com.au:5170)...
[BUF] 92 samples | 808 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%

Unable to connect
LOGIN(track.egemeats.com.au:5170)...
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
Second tracker
CPU:160MHz FLASH:4MB
IRAM:359KB
DEVICE ID:E591GAG4
TYPE:16
MEMS:ICM-20948
ACC BIAS:1.00/-0.02/-0.06
GNSS:NO
CELL:SIM7600E-H
IMEI:860147050679503
OBD:NO
SD:29832 MB total, 1 MB used
/DATA/1.CSV
/DATA/2.CSV
/DATA/3.CSV
/DATA/4.CSV
/DATA/5.CSV
/DATA/6.CSV
/DATA/7.CSV
/DATA/8.CSV
/DATA/9.CSV
/DATA/10.CSV
/DATA/11.CSV
/DATA/12.CSV
/DATA/13.CSV
/DATA/14.CSV
/DATA/15.CSV
/DATA/16.CSV
/DATA/17.CSV
/DATA/18.CSV
/DATA/19.CSV
/DATA/20.CSV
/DATA/21.CSV
/DATA/22.CSV
/DATA/23.CSV
/DATA/24.CSV
File: /DATA/25.CSV
[BUF] 3 samples | 26 bytes | 3%
[BUF] 12 samples | 104 bytes | 12%
[BUF] 21 samples | 182 bytes | 21%
[BUF] 29 samples | 254 bytes | 31%
[BUF] 38 samples | 332 bytes | 40%
[BUF] 47 samples | 410 bytes | 50%
[BUF] 55 samples | 482 bytes | 59%
[BUF] 63 samples | 554 bytes | 68%
[BUF] 72 samples | 632 bytes | 78%
[BUF] 81 samples | 710 bytes | 87%
NO SERVICE,Online
[BUF] 89 samples | 782 bytes | 96%
CELL OFF
[BUF] 92 samples | 808 bytes | 100%
[FILE] 1KB
[BUF] 92 samples | 808 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
CELL:SIM7600E-H
IMEI:860147050679503
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
NO SERVICE,Online
[BUF] 92 samples | 808 bytes | 100%
CELL OFF
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
CELL:SIM7600E-H
IMEI:860147050679503
stanley
Site Admin
Posts: 1018
Joined: Sat Mar 01, 2014 3:15 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by stanley »

Did you connect GPS receiver as I see you have model A and no GNSS is detected. Try powering from OBD instead of USB alone which might not supply sufficient power surge.
trackernsw
Posts: 43
Joined: Wed Oct 27, 2021 6:22 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by trackernsw »

I did connect the external GNSS.

Both connections have been tried (from OBD and USB Hub)
stanley
Site Admin
Posts: 1018
Joined: Sat Mar 01, 2014 3:15 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by stanley »

If you see GNSS:NO there is no chance any coordinates will be obtained. GNSS receivers are not detected for some reason. Have you tried both receivers?
As for the cellular network issue, did you test with the same SIM card that works in another unit?
trackernsw
Posts: 43
Joined: Wed Oct 27, 2021 6:22 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by trackernsw »

Let me swap the sim cards and receivers. I will let you know, in 20 minutes
trackernsw
Posts: 43
Joined: Wed Oct 27, 2021 6:22 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by trackernsw »

stanley wrote: Thu Oct 28, 2021 10:26 am If you see GNSS:NO there is no chance any coordinates will be obtained. GNSS receivers are not detected for some reason. Have you tried both receivers?
As for the cellular network issue, did you test with the same SIM card that works in another unit?
Done a test on the 2. device
E (202) spiram: SPI RAM not initi +K 5
E (202) esp_himem: Cannot allocate memory for meta info. Not initializing!
CPU:160MHz FLASH:4MB
IRAM:359KB
DEVICE ID:E591GAG4
TYPE:16
MEMS:ICM-20948
ACC BIAS:0.03/-0.01/0.99
GNSS:NO
OBD:NO
SD:29832 MB total, 1 MB used
/DATA/1.CSV
/DATA/2.CSV
/DATA/3.CSV
/DATA/4.CSV
/DATA/5.CSV
/DATA/6.CSV
/DATA/7.CSV
/DATA/8.CSV
/DATA/9.CSV
/DATA/10.CSV
/DATA/11.CSV
/DATA/12.CSV
/DATA/13.CSV
/DATA/14.CSV
/DATA/15.CSV
/DATA/16.CSV
/DATA/17.CSV
/DATA/18.CSV
/DATA/19.CSV
/DATA/20.CSV
/DATA/21.CSV
/DATA/22.CSV
/DATA/23.CSV
/DATA/24.CSV
/DATA/25.CSV
/DATA/26.CSV
/DATA/27.CSV
File: /DATA/28.CSV
[BUF] 3 samples | 26 bytes | 3%
[BUF] 11 samples | 98 bytes | 12%
[BUF] 20 samples | 176 bytes | 21%
CELL:SIM7600E-H
IMEI:860147050679503
[BUF] 29 samples | 254 bytes | 31%
[BUF] 38 samples | 332 bytes | 40%
[BUF] 47 samples | 410 bytes | 50%
[BUF] 56 samples | 488 bytes | 59%
[BUF] 65 samples | 566 bytes | 68%
[BUF] 72 samples | 632 bytes | 78%
[BUF] 81 samples | 710 bytes | 87%
[BUF] 90 samples | 788 bytes | 96%
[FILE] 1KB
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
CELL OFF
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
[BUF] 93 samples | 814 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
CELL:SIM7600E-H
IMEI:860147050679503
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
CELL OFF
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 92 samples | 808 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[FILE] 2KB
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
CELL:SIM7600E-H
IMEI:860147050679503
[BUF] 90 samples | 796 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
[BUF] 91 samples | 802 bytes | 100%
Stationary for 180 secs
STANDBY
ACC BIAS:-0.01/-0.01/0.99
CELL OFF
Attachments
image_2021-10-28_103447.png
image_2021-10-28_103447.png (81.82 KiB) Viewed 9283 times
trackernsw
Posts: 43
Joined: Wed Oct 27, 2021 6:22 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by trackernsw »

Done a test on the 1. device
CPU:160MHz FLASH:4MB
IRAM:359KB
DEVICE ID:E5910RGP
TYPE:16
MEMS:ICM-20948
ACC BIAS:0.00/-0.25/-0.99
GNSS:NO
CELL:SIM7600E-H
IMEI:860147050686862
OBD:NO
SD:29832 MB total, 0 MB used
/DATA/1.CSV
/DATA/2.CSV
/DATA/3.CSV
/DATA/4.CSV
/DATA/5.CSV
/DATA/6.CSV
/DATA/7.CSV
/DATA/8.CSV
/DATA/9.CSV
/DATA/10.CSV
/DATA/11.CSV
/DATA/12.CSV
File: /DATA/13.CSV
[BUF] 3 samples | 26 bytes | 3%
[BUF] 11 samples | 98 bytes | 12%
[BUF] 19 samples | 170 bytes | 21%
[BUF] 28 samples | 248 bytes | 31%
[BUF] 37 samples | 326 bytes | 40%
[BUF] 45 samples | 398 bytes | 50%
[BUF] 54 samples | 476 bytes | 59%
[BUF] 63 samples | 554 bytes | 68%
[BUF] 72 samples | 632 bytes | 78%
[BUF] 80 samples | 704 bytes | 87%
NO SERVICE,Online
[BUF] 88 samples | 776 bytes | 96%
CELL OFF
[BUF] 90 samples | 796 bytes | 100%
[FILE] 1KB
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
[BUF] 90 samples | 796 bytes | 100%
Attachments
Capture11111111.PNG
Capture11111111.PNG (55.68 KiB) Viewed 9283 times
trackernsw
Posts: 43
Joined: Wed Oct 27, 2021 6:22 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by trackernsw »

tests were done on my desk, let me try it on OBD.
stanley
Site Admin
Posts: 1018
Joined: Sat Mar 01, 2014 3:15 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by stanley »

Make sure to always change the GNSS option to external while compiling as you use external one.
stanley
Site Admin
Posts: 1018
Joined: Sat Mar 01, 2014 3:15 am

Re: 2x Freematics ONE+ Traccar Edition aren't working

Post by stanley »

Please also change following line in FreematicsPlus.cpp (the library) so more information can be obtained. Tick "Rebuild libs" before compiling again.

Code: Select all

#define VERBOSE_XBEE 1
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