ONE + serial monitor not working

Discussion about Freematics software, including Freematics Emulator GUI software, Freematics Arduino Builder etc.
marek.belisko
Posts: 1
Joined: Thu Nov 08, 2018 9:15 pm

ONE + serial monitor not working

Postby marek.belisko » Thu Nov 08, 2018 9:18 pm

Hello,

I've bought Freematics ONE + and also OBD-II emulator. OBDII emulator works fine but I ONE+ have an issue with serial port. When connected to 3 different types on OS (mac, windows, linux) with 4 different usb cables I cannot see interface. On linux I get:

Nov 8 11:13:38 mbuntu kernel: [41499.324707] usb 3-3: new full-speed USB device number 50 using xhci_hcd
Nov 8 11:13:38 mbuntu kernel: [41499.436703] usb 3-3: device descriptor read/64, error -71
Nov 8 11:13:38 mbuntu kernel: [41499.652650] usb 3-3: device descriptor read/64, error -71
Nov 8 11:13:38 mbuntu kernel: [41499.872588] usb 3-3: new full-speed USB device number 51 using xhci_hcd
Nov 8 11:13:38 mbuntu kernel: [41499.984534] usb 3-3: device descriptor read/64, error -71
Nov 8 11:13:39 mbuntu kernel: [41500.204529] usb 3-3: device descriptor read/64, error -71
Nov 8 11:13:39 mbuntu kernel: [41500.308478] usb usb3-port3: attempt power cycle
Nov 8 11:13:39 mbuntu kernel: [41500.932316] usb 3-3: new full-speed USB device number 52 using xhci_hcd
Nov 8 11:13:39 mbuntu kernel: [41500.932451] usb 3-3: Device not responding to setup address.
Nov 8 11:13:40 mbuntu kernel: [41501.136390] usb 3-3: Device not responding to setup address.
Nov 8 11:13:40 mbuntu kernel: [41501.340266] usb 3-3: device not accepting address 52, error -71
Nov 8 11:13:40 mbuntu kernel: [41501.452178] usb 3-3: new full-speed USB device number 53 using xhci_hcd
Nov 8 11:13:40 mbuntu kernel: [41501.452281] usb 3-3: Device not responding to setup address.
Nov 8 11:13:40 mbuntu kernel: [41501.656290] usb 3-3: Device not responding to setup address.
Nov 8 11:13:40 mbuntu kernel: [41501.860153] usb 3-3: device not accepting address 53, error -71
Nov 8 11:13:40 mbuntu kernel: [41501.860200] usb usb3-port3: unable to enumerate USB device

Looks like USB-> serial converter is dead. Any ideas what to check? Thanks.

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