Freematics Builder no Serial Port Option (Freematics ONE)

Discussion about software developed by Freematics, including Freematics Builder and Freematics Emulator GUI
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nunosan999
Posts: 2
Joined: Thu Apr 13, 2023 8:39 pm

Freematics Builder no Serial Port Option (Freematics ONE)

Post by nunosan999 »

I am attempting to configure the APN configurations on a Freematics ONE device, via the Freematics Builder, version 1.2.3. I am able to load and build the telelogger.ino file.

But I see no option to upload the configurations, ie, no serial port options, as per attached screenshot.


I have the device connected to the PC via USB and it lights up red and beeps when I connect.

How can I troubleshoot this connection in order to upload the configs on my device?

Thanks in advance
nunosan999
Posts: 2
Joined: Thu Apr 13, 2023 8:39 pm

Re: Freematics Builder no Serial Port Option (Freematics ONE)

Post by nunosan999 »

Issue sorted. USB COM serial port driver was not installed. Used Windows device manager to update the driver and everything now working as expected.
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