No response on "Customer Service"

Inquiry and support for Freematics products
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stanley
Site Admin
Posts: 1029
Joined: Sat Mar 01, 2014 3:15 am

Re: No response on "Customer Service"

Post by stanley »

There is some problem with our store contact form. Please use this forum instead. What is your order number?
ucFreak
Posts: 5
Joined: Mon Sep 08, 2014 3:40 am

Re: No response on "Customer Service"

Post by ucFreak »

Unfortunately, I didn't note down the order number and I checkedout as a guest so didn't get any email either. Below is the Paypal confirmation, if not already mentioned, I ordered 2 units but I only need 1.

Shopping Cart Payment Sent (Unique Transaction ID #69A09013E8160492E)

Name:
Huang Yichun (The recipient of this payment is Non-U.S. - Verified)
Email:
stanleyhuangyc@gmail.com
Payment Sent to:

purchase@freematics.com.au

Total amount:
-$293.60 USD
Fee amount:
$0.00 USD
Net amount:
-$293.60 USD

Sales Tax:
$0.00 USD

Invoice ID:
1085 - Ashwin Vijayakumar
Date:
Oct 26, 2014
Time:
02:49:16 PDT
Status:
Completed
ucFreak
Posts: 5
Joined: Mon Sep 08, 2014 3:40 am

Re: No response on "Customer Service"

Post by ucFreak »

Stanley,
Can I please get an ETA on my order?

Thanks
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